Privacy Policy
Last updated: November 21, 2025
Doctor 305 (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you share when you visit our website, submit forms, or communicate with us by phone, email, or SMS. By using this site, you agree to the practices described here.
1. Information We Collect
We may collect two main types of information:
a) Information You Provide Directly
This includes information you share when you:
Fill out a contact or appointment form
Request the $35 New Patient Special
Call, email, or message us
Examples include:
Name
Phone number
Email address
Preferred appointment time
General description of your pain or condition
b) Information Collected Automatically
We may collect certain information automatically through:
Log files (IP address, browser type, referring pages, date/time, etc.)
Cookies or similar technologies used to analyze traffic and improve performance
This data is generally used in aggregate and is not intended to personally identify you.
2. How We Use Your Information
We use your information to:
Confirm appointments and follow up on requests
Provide service-related messages (reminders, updates, notices)
Send occasional promotional messages (if you opt in)
Improve our website, advertising, and patient experience
Comply with legal and regulatory requirements
If you are an active or prospective patient, some information may be treated as protected health information in accordance with applicable laws.
3. SMS Opt-In & Communications
By submitting your phone number, you consent to receive SMS messages from Doctor 305 which may include:
Appointment confirmations
Appointment reminders
Missed appointment follow-ups
Service notifications
Promotional messages (if applicable)
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying STOP.
For help, reply HELP or call 305-300-0999.
Mobile carriers are not responsible for delayed or undelivered messages.
4. Cookies & Tracking Technologies
We may use cookies or similar technologies to:
Remember preferences
Understand how visitors interact with the site
Improve advertising and campaigns
You can adjust browser settings to refuse cookies; some features may not function properly.
5. How We Share Your Information
We do not sell your personal information.
We may share it only in these situations:
Service Providers: With vendors who help operate our website, CRM, SMS/email systems, hosting, and analytics. They are required to protect your data.
Legal Requirements: When required by law or court order.
Business Transfers: If Doctor 305 is involved in a merger or sale.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.
7. Data Retention
We retain your information as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
When no longer needed, data is deleted or anonymized.
8. Your Rights
You have the right to:
Request access to your information
Request corrections
Request deletion (subject to legal obligations)
Withdraw consent for communications
To make a request, contact us at 305-300-0999.
9. Mobile Information Sharing
We do not sell, rent, or share mobile numbers or SMS consent data with third parties for marketing or promotional purposes.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
11. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked from our site.
12. Changes to This Policy
Updates will be posted with a new “Last updated” date.
13. Contact Us
Doctor 305 / Doctor Pain
3785 NW 82nd Ave, Suite 315
Doral, FL 33166
📞 305-300-0999